Privacy Policy

HIGH VISION TREE SERVICES LLC (“HIGH VISION TREE SERVICES LLC,” “High Vision,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, store, disclose, and protect information when you visit our website, contact us, request information or an estimate, submit a service inquiry, or otherwise interact with us.

By using our website or voluntarily providing information to us, you acknowledge that you understand the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you voluntarily provide, including your name, email address, telephone number, property address or project location, requested service, project details, communications, photographs, and other information you choose to provide.

Our website may also collect technical information through normal website operations, such as IP address, browser type, device type, operating system, approximate location, pages viewed, referring pages, visit date and time, and information collected through cookies or similar technologies.

2. How We Use Information

We may use information to respond to inquiries, process service or estimate requests, contact customers, evaluate potential projects, schedule appointments, provide customer service, communicate about projects, improve our website and services, maintain records, protect our systems, prevent fraud or abuse, and comply with applicable legal obligations.

Submitting information through our website does not guarantee that we will accept a project, provide services, offer a particular price, or schedule a particular date.

3. Contact and Service Requests

When you submit information through our website, email, telephone, or another communication method, we may use your information to contact you regarding your request.

We may retain communications and request information as reasonably necessary for customer service, recordkeeping, business operations, legal compliance, dispute resolution, and legitimate business purposes.

4. Email and Phone Communications

If you provide an email address or telephone number, we may use that information to respond to your inquiry and communicate regarding estimates, appointments, services, or customer service matters, subject to applicable law.

You are responsible for providing accurate contact information.

5. Cookies and Website Technologies

Our website or service providers may use cookies, log files, analytics tools, or similar technologies to support functionality, understand general website usage, maintain security, and improve website performance.

You may be able to manage cookies through your browser settings. Restricting certain cookies may affect website functionality.

6. Analytics

We may use analytics or performance tools to understand general visitor activity, website performance, pages viewed, browser information, and interaction patterns.

This information may be used to improve our content, navigation, performance, and customer experience.

We do not sell personal information in exchange for money.

7. How Information May Be Shared

We may share information with trusted service providers when reasonably necessary to operate our website, host information, process communications, provide technical support, maintain security, or perform related business functions.

We may also disclose information when required or permitted by law, in response to lawful legal process, to protect rights or safety, investigate fraud or security incidents, or in connection with a business transaction or transfer.

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no internet transmission, website, email system, or storage method can be guaranteed completely secure.

Please use reasonable care when transmitting information online.

9. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including customer service, business operations, legal compliance, recordkeeping, dispute resolution, and protection of our legitimate interests.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content, or availability of third-party websites.

Your use of third-party services is subject to their own terms and policies.

11. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in violation of applicable law.

If you believe a child has improperly provided information to us, please contact us.

12. Your Choices

Depending on applicable law, you may contact us with questions about your information or request correction of inaccurate contact information.

Some information may need to be retained for legitimate business, security, legal, accounting, or recordkeeping purposes where permitted or required by law.

13. Sensitive Information

Please do not submit Social Security numbers, financial account numbers, passwords, government identification numbers, or other unnecessary highly sensitive information through general website forms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the Last Updated date.

15. Contact Us

Questions about this Privacy Policy may be sent to:

HIGH VISION TREE SERVICES LLC
359 Apache Path
Marion, NC 28752-9358
United States

Phone: (828) 590-7774
Email: info@highvisioontreeservices.com